Chatbots: The hype, challenges and opportunities

on YouTube ↗54m

" summary

A demo builds a FAQ bot in five minutes using QnA Maker on Azure, publishes an endpoint and wires it to channels like Skype and Facebook Messenger, and connects richer flows to Microsoft Bot Framework plus LUIS for intent/entity parsing. A property-search prototype queries Zoopla-ish data and returns thumbnail cards. Stats cited: 85% of smartphone time in top five apps and messages rising from ~15T (2012) to ~30T (2017). Distinguishes stateless, semi-stateful, and stateful bots and notes security, UX and domain-model limits.

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" chapters (25)

1. 0:00Introduction
2. 0:52What are Chatbots
3. 1:23History
4. 8:27Customer service
5. 11:00Chatbots for everything
6. 13:36Reallife examples
7. 16:21Create your own
8. 16:38Build your own
9. 25:01Stateless
10. 27:08Design patterns
11. 28:05Building a good bot
12. 29:18Where to host your bot
13. 30:12Second demo
14. 35:59Microsoft Bot Framework
15. 37:05Bot Builder SDK
16. 38:12Connect
17. 38:40Emulator
18. 39:07Publishing
19. 39:38Examples
20. 40:18Chatbot Framework
21. 49:32Integration
22. 50:27Challenges
23. 51:53Summary
24. 52:52Trends to watch
25. 53:17Conclusion

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