Building Digital Trust
summary
Claim: digital trust is the next stage after digital transformation and needs an operational digital trust framework (ISACA-influenced) that covers onboarding, multifactor authentication, incident playbooks and post-incident lessons. Risks called out: identity theft, brand and financial loss, system instability and deepfakes. Practical prescription: align people technology process organization, run realistic tests not checkbox drills (example: a fire‑drill simulation that fails the response), and use AI for detection and incident analysis only when code authorship, ethics and validation are assured.
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chapters (9)
- 0:00Introduction
- 1:06Digital trust overview
- 5:34Digital transformation impact
- 8:02Defining digital trust
- 12:40Risks and stakeholders
- 15:13Digital trust framework
- 18:43Incident response
- 24:21Why digital trust matters
- 25:08Q&A
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