Change Management For Humans

on YouTube ↗25m

" summary

Uses the ADCAR model to map concrete steps: do stakeholder interviews, surface emotional hooks called Tigers and Puppies, then deliver targeted knowledge and remove blockers. Describes rolling out Jive (a Facebook/Wikipedia style SaaS) and an HRIS, surviving one unusable legacy time module, and building playbooks for successful users. Schedules followups and metrics — e.g., out of 100 users 70 adopt in weeks and reminders convert about half of the rest — and emphasizes continuous iteration and measured reinforcement.

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" chapters (6)

1. 0:00Start
2. 2:41Stakeholder Interviews
3. 6:51The Pitch
4. 12:24The Roll Out
5. 20:41Sustaining
6. 25:20Change Management for Humans

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