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Tiffany Longworth

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Change Management for HumansDevOpsDays Vancouver 20192019-04-10
Argues that changes fail unless they follow the CAR steps: Awareness, Desire, Knowledge, Ability, Reinforcement. Describes doing stakeholder interviews, live…
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Tactical whimsey injectionDevOpsDays Vancouver 20192019-04-10
Kept a spreadsheet of consultants' travel preferences and added a "loll" column for gift triggers so sending baby bat pictures to someone stuck in Texas raises…
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Change Management for HumansLISA182018-10-29
Uses the ADKAR steps: get people aware of the real risk, build desire by showing the personal wins, delay detailed knowledge until after buy‑in, make the…
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Change Management for HumansDevOpsDays Chicago 20182018-10-17
A practical playbook for actually getting people to change: run stakeholder interviews to capture who uses the old wiki (consultants, sales, support) and what…
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Change Management for HumansDevOpsDays Boston 20182018-09-24
Describes using the ADKAR model to roll out practical changes: run stakeholder interviews, lead with the emotional tigers vs puppies case for urgency, build a…
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Change Management For HumansDevOpsDays Seattle 20182018-04-24
Uses the ADCAR model to map concrete steps: do stakeholder interviews, surface emotional hooks called Tigers and Puppies, then deliver targeted knowledge and…
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