Building an Enterprise DevOps Community

on YouTube ↗30m

" summary

Builds a cross-company DevOps community across 10 business units at Hearst by combining practical rituals and tools: regular AMA sessions to surface fears, blameless postmortems for moral support, and Slack/persistent chat for real-time technical help. Moves teams closer physically and participates in backlog refinements and on-call rotations to model vulnerability. Community ends up self-governing, increases cross-team problem solving, and turns pockets of automation success into a reusable, scalable support network within a 25,000-employee company.

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" chapters (11)

1. 0:00Introduction
2. 0:53About Pauly
3. 1:55About Hearst
4. 2:40Culture
5. 10:38Relationships
6. 11:29Building Trust
7. 13:46Not a Silo
8. 15:45Gandalf
9. 16:57Culture Support
10. 22:02Compassion and Assertion
11. 26:03Takeaways

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