Mindsets and Metrics and Mainframes... Oh My!

on YouTube ↗26m

" summary

Nordstrom pursues a 20% cycle-time reduction across customer-facing teams using value stream mapping, coaching kata and continuous delivery practices. A mainframe cosmetics workflow is simplified by an iPad form replacing mainframe input, cutting approval loops from up to seven days to near real time. Data errors fall from about 50→3 monthly discrepancies after the experiment. Teams measure cycle time monthly, run small experiments, and use microservices and CD/CI where useful to make improvements visible and repeatable.

AI-written summary · about

" chapters (12)

1. 0:00Intro
2. 0:24Nordstrom
3. 2:21Modernization
4. 5:44Jasons Journey
5. 14:09Goal Reduction of Cycle Time
6. 15:16Current Condition
7. 17:11Cycle Time and Output
8. 20:55iPad App
9. 21:22Before
10. 22:15Behavior Change
11. 23:44Top 5 Takeaways
12. 25:07Wrap Up

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