Help Your Boss Help You
summary
Argues conflict with line managers is inevitable because incentives differ and offers a long‑term alternative to “do it or quit”: build constructive loyalty by sending two clear signals — I got this and I got your back — then apply a tit‑for‑tat style pattern (cooperate, retaliate immediately, forgive) from the iterated Prisoner’s Dilemma so managers learn to account for your needs. Gives a ready email template (“I don’t know, but here’s what I know… Do you want me to look into it?”), a case where credit was reclaimed, and pragmatic quick wins.
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chapters (10)
- 0:00Conflict with managers
- 3:30What managers want
- 8:51Building trust with managers
- 15:29Managers are often inexperienced
- 20:03Constructive loyalty explained
- 24:16Managing expectations
- 35:20Tit for tat strategy
- 43:29Pushing back effectively
- 47:17Long-term relationship goals
- 50:07Q&A and closing
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