How to Design for 8 Billion Humans
summary
Claims that designing for inclusion saves money and bugs: inclusion at design costs $100 vs $1,000 vs $10,000 if moved to development or after release and yields 50–75% fewer bugs, with accessibility impacting roughly half the planet. Cites concrete fixes: Teams initially fails in offline or low-bandwidth scenarios (fixed in a week after testing), Hololens fit issues resolved after measured a thousand heads, and rollout of an expense-tracker that broke for screen readers and offline users. Announces an inclusive design toolkit v2 with 50 before/after examples.
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chapters (13)
- 0:00Welcome and introduction
- 2:17Why this talk matters
- 6:11Learning computer science lessons
- 9:04Designing for 7 billion people
- 13:21Disabilities and neurodiversity
- 25:36Accessibility and innovation
- 25:59Offline and connectivity challenges
- 30:11Country language and culture
- 31:13Race gender and age considerations
- 36:50Economic condition and tech literacy
- 39:21Inclusion checklist and phases
- 44:16Case studies and lessons learned
- 47:04Homework and closing
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