Building a cost-benefit analysis for passwordless solutions
summary
Forrester’s 80 hours/year per employee password-reset claim becomes concrete with the IEEE calculator and a spreadsheet template that turns unit costs into ROI: a 5,000-user example shows 5,000 users => $3.4M productivity loss from resets ( ~$30/reset, $100 post‑breach), while a token‑based passwordless rollout lists ~$420K one‑time hardware/software/setup vs vendor buy ~ $360–400K and monthly $4/user governance/access lines, plus an NPV/free‑cash‑flow template available via the posted QR code.
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chapters (9)
- 0:00Introduction to passwordless analysis
- 1:09Quantifying cost-benefit analysis
- 3:37Password reset productivity impact
- 5:47Password calculator demo
- 8:39Build versus buy framework
- 11:50Unit cost analysis for decision-making
- 14:40Large enterprise considerations
- 17:28Conclusion and key takeaways
- 18:34Q&A on financial decision-making
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