Balancing enhanced security with excellent user experience in the enterprise
summary
Claims that moving from passwords to passkeys and biometric security keys cuts support calls (about 70% are password resets), saves ~11 hours per user per year and reduces $2,700/employee security drag, and that 72% of users prefer biometrics. Describes concrete tools and steps: onboard with IDV automation, centralize logging for signal/risk, run staged pilots (50→100→200 users), provision multiple authenticators for break‑glass, and offboard by revoking public key to instantly remove access, all tested in joint Yubico–HYPR deployments.
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chapters (9)
- 0:00Introduction and welcome
- 1:48Enterprise user challenges
- 8:31User authentication journeys
- 13:26Logging and recovery strategies
- 14:30Onboarding and passkeys
- 17:16Authentication approaches
- 19:00Offboarding and security
- 20:45Key takeaways and wrap-up
- 22:12Q&A session
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