~/talk

Improv and UX

Talkat Amuse Conference 2021 · 2021-10-05..10-08· [ux-and-product-design]

speaker

name:Michael Gorgone

links:none on file

resources

video:https://youtu.be/hFXfB-jAFc4

slides:none on file

summary

Argues that improv techniques—yes and, active listening, non‑judgment, acceptance and exploration—become a UX mindset that builds trust, empathy and faster collaboration; demonstrates quick exercises like empty your pockets and last‑word response to practice them. Gives a concrete product example: three preview designs for an enterprise search redo (modal, slide‑over, slide‑over that squeezes results) and a user survey where the squeeze slide wins by roughly 2x, so stakeholder idea plus testing drives the final choice.

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