From Doing Things Right to Doing the Right Things
summary
ING describes moving from process optimization to outcome-driven work by running tens of thousands of fully automated changes per month and using an assembly pipeline so small cross-functional teams focus on measurable business impact. A compact mobile product team of 5–6 developers can ship a payments feature in weeks and measure conversion and operational savings, while automation plus Obeya/QBR cadences reveal impediments that change priorities rather than just practices.
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chapters (7)
- 0:00Right vs right things
- 4:21Pilot project demo
- 9:58Agile principles
- 17:34Small teams impact
- 23:33Incremental innovation & MVPs
- 30:56Design thinking
- 37:14Q&A
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