High Order Bit: Scaling H
summary
Aardvark is a real-time question routing service that indexes social graphs and presence across IM email Twitter and mobile and automatically initiates chats with the best-matching contacts. It ranks tens of thousands of friends by topic fit and responsiveness using search and machine learning, built by about 20 engineers and ML PhDs over two years. The system claims 90% of questions answered, with 50% answered in under five minutes, and taps profile plus unstructured social data.
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chapters (7)
- 0:00The need for human answers
- 1:24Leveraging social graphs
- 2:55Live demo of Aardvark
- 4:08How aardvark works
- 5:44Indexing human knowledge
- 7:12The future of social search
- 8:05Reviewing results
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