A Capgemini Solutions Architect discusses common customer challenges, program trends & initiatives.
summary
Argues that precise, versioned installation and runbook documentation turns a click‑next install into reproducible, auditable procedures used for handovers, DR and audits; recounts a customer outage where a rogue update escalates to a table lock and the intervention saved about £60,000; stresses proactive monitoring and monthly-coded reports to avoid unclear RCAs and justify resource requests; demos using Quest Foglight to model migrations and produce a Foglight cost comparison for Azure.
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chapters (5)
- 0:00Start
- 2:30SELECT [tasks] FROM DBA
- 5:02@@install_details
- 8:58@@difficult_conversations
- 18:24@@crystal_ball
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