Beyond Blameless
summary
Claims that "blameless" postmortems sometimes remove necessary learning by forbidding attribution and instead propose concrete fixes: preserve attribution but break the link to punishment, use the agile prime directive to prime deliberation, and run a path-model cheat sheet of causality intentionality and justification questions as a facilitation tool. Also recommend a sanctions matrix to craft low‑harm corrective responses and report a running example where facilitator intervention stops "who" questions and preserves learning.
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chapters (7)
- 0:00Start
- 2:44PLANES CAN'T FALL OUT OF THE SKY
- 3:10We need attribution to learn
- 6:13Social regulation
- 8:08Analytic models
- 9:49parallel processes
- 11:00Dyadic completion
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