Beyond Chatops: Bots @ Domain

on YouTube ↗11m

" summary

Ten concrete bot patterns used at Domain: alerting from New Relic, Raygun and app stores into chat; pushing scheduled events like listings going live and feedback with a click to create a support ticket link; a domain bot that queries microservices for searches, listing details and ranking scores; a Google vision microservice called from chat for image analysis; Pingdom and return-path lookups; Donut and Secret Santa social bots; JIRA ID lookups, canned intranet replies; sales insight bot returning agent market share and recommendations; and deploy from Slack with Jenkins promote/rollback and a ping‑pong camera availability bot.

AI-written summary · about

" chapters (11)

1. 0:00Intro
2. 1:19Monitoring
3. 2:05Rich Notifications
4. 3:21Query API's
5. 4:41Explore new APIS
6. 5:20Pull Information
7. 6:06Social Bots
8. 6:38Enrich Conversations
9. 7:39Sales "Insights" Bot
10. 8:42Deploy bots
11. 9:39Table Tennis Availability Cow

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