Keynote: Psychological Safety and the High Performing Team
summary
Google's 2015 Project Aristotle interviews 200 people and surveys 180 teams and finds psychological safety is the single strongest predictor of high performance, enabling dependability, structure, meaning and impact; armies of perks or technical heroes (described as HIPPO and hero culture) instead erode safety by silencing contributions. Practical moves include transparent requests, modeling vulnerability by admitting errors, clarifying expectations, and changing exclusionary norms; individual actions are to be a real person, practice kindness to self, and deliberately create chances for others to speak.
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chapters (6)
- 0:00Introduction
- 1:36Defining psychological safety
- 6:19Barriers to safety
- 12:49Building trust and vulnerability
- 16:22Diversity and innovation
- 18:48Personal reflection and conclusion
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