Scaling Slack
summary
Slack grew from a team chat built on IRC add ons into a platform adopted by tens of thousands of organizations and 80% of the Fortune 100, driven by integrations and a freemium model that limits integrations and admin/security features on free tiers. Growth prompts enterprise controls, compliance work and threading experiments, while platform bets include bots and an $80M fund to seed apps ($80 million Slack Fund). Company size is now roughly 450 employees, ~25% engineering and user-focused additions like Do Not Disturb aim to curb always‑on overload.
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chapters (16)
- 0:00Intro
- 0:30How did you and your cofounder meet
- 1:30flickr
- 2:15glitch
- 4:00growth
- 5:10value
- 6:45bots
- 8:45evolution
- 9:50threading
- 10:20administrative control
- 11:00customer feedback
- 11:45automation
- 13:10diversity
- 14:40emotional connections
- 15:25adoption
- 16:20free vs paid
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