Becoming a SaaS company
summary
SCAYLE becomes ABOUT YOU’s B2B SaaS unit, offering a headless API e‑commerce backend and 100+ tenants that together process €2.4B a year while ABOUT YOU itself processes €3.5B, and revenue for the unit rises from €12.8M to €66.7M. The product is multi‑tenant, teams split into cloud/retail/core, solution architects and business analysts move into project teams, and people pools separate staffing from people leadership. Failures include bad office layout, ill‑thought merch, and a repeated Christmas‑card rollout disaster.
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chapters (11)
- 0:00Start
- 4:55Developing the Software as a Service Product
- 5:28Onboarding and the Maintenance
- 8:39Organization Structure
- 9:46Core Teams
- 11:11Teaming
- 11:53People Leadership
- 18:15Org Chart
- 19:21The Key Learnings
- 21:24Office Space
- 23:33Christmas Card Evolution Process
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