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Your e-commerce bot

Talkat code.talks commerce 2018 · 2018-04-25..04-26· [ai-assisted-development]
links:none on file
slides:none on file

Claims that conversational front ends replace clumsy mobile UI and must answer instantly, aiming for 100 milliseconds first response. Cites trends: mobile ~50/50 with web, Messenger/WhatsApp ~1.5B users each, and Alexa 25,000 skills (German ~12% of US). Describes concrete builds: a shoe-bot that narrows filters to three results, a shipment bot that fetches tracking, escalates to a human and schedules delivery, and an Alexa skill built with intents/slots using Wit.ai, Dialogflow, IBM Watson plus AWS Lambda and a REST API layer.

AI-written summary · about

  1. 0:00Intro
  2. 1:47What is a bot?
  3. 3:26Web, Mobile and Bots
  4. 4:49Mapping Web/Bot
  5. 6:21Evolution
  6. 8:10It's the next Far West
  7. 10:19Similarities
  8. 13:31Differences
  9. 15:07User Journey
  10. 16:54Use Case 1: Shoe Shop
  11. 18:46Use Case 2: Customer Care
  12. 21:07How do I start?
  13. 23:30Backend Design
  14. 26:49Machine Learning
  15. 28:17Building an Alexa Skill
  16. 29:40A simple Alexa skill dialog
  17. 31:02Puzzle solved
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