Your e-commerce bot
summary
Claims that conversational front ends replace clumsy mobile UI and must answer instantly, aiming for 100 milliseconds first response. Cites trends: mobile ~50/50 with web, Messenger/WhatsApp ~1.5B users each, and Alexa 25,000 skills (German ~12% of US). Describes concrete builds: a shoe-bot that narrows filters to three results, a shipment bot that fetches tracking, escalates to a human and schedules delivery, and an Alexa skill built with intents/slots using Wit.ai, Dialogflow, IBM Watson plus AWS Lambda and a REST API layer.
AI-written summary · about
chapters (17)
- 0:00Intro
- 1:47What is a bot?
- 3:26Web, Mobile and Bots
- 4:49Mapping Web/Bot
- 6:21Evolution
- 8:10It's the next Far West
- 10:19Similarities
- 13:31Differences
- 15:07User Journey
- 16:54Use Case 1: Shoe Shop
- 18:46Use Case 2: Customer Care
- 21:07How do I start?
- 23:30Backend Design
- 26:49Machine Learning
- 28:17Building an Alexa Skill
- 29:40A simple Alexa skill dialog
- 31:02Puzzle solved
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