Transform customer experience with an array of AI agents
summary
Generative agents built on Amazon Bedrock and Max.AI deploy in enterprise production in about 6–8 weeks by wiring LLMs (GPT‑4, Anthropic or open models) to vector embeddings, LangChain connectors, long‑term memory and orchestration that prevents hallucination and calls Salesforce, Adobe Target or Zendesk APIs. One customer runs 8 million emails per week with double‑digit incrementality from subject‑line and copy experiments; knowledge agents report ~20–25% productivity improvements and another customer has scaled to ~100 custom agents across departments.
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chapters (10)
- 0:00Introduction
- 0:39Use cases
- 3:10Core agent architecture
- 5:56Deployment timeline
- 8:10Available agents
- 8:56Maverick
- 10:24Kit
- 11:54Content Marketing
- 13:03Build your own AI agent
- 15:55Outro
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