How to achieve citizen integration at scale
summary
Siemens Healthineers uses the SnapLogic no-code platform on AWS to let nondevelopers build integrations, starting pilot in 2018–19, onboarding citizen integrators in 2020 and running production in two AWS regions. SnapLogic connects ERPs, regional systems and service apps to power a new treasury management backbone and a unified customer service workflow that supports ~7,400 service engineers and 1,200 regional support engineers. Workflows run in production at enterprise scale, and next steps are API management, composable architecture and generative AI enablement.
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chapters (5)
- 0:00Introduction to Siemens Health
- 1:20Digital transformation vision
- 4:10Key use cases in practice
- 8:02Infrastructure strategy
- 8:26Journey and future roadmap
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