API platform strategy and operating models
summary
Silicon Valley Bank builds a self‑serve API platform with an enterprise catalog and a public SVB Developer Hub that publishes docs, blogs and videos, enforces a design‑first approach and automated, lightweight governance, and captures end‑to‑end telemetry for north‑south and east‑west traffic. Operational workstreams target standards, platform ops, developer experience and change management, measured by time‑to‑first “hello world”, portal conversion rate, number of published APIs and reduced MTTI/MTTR to prove agility, reliability, security and reusability.
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chapters (8)
- 0:00Start
- 4:28Design First Approach
- 5:53Who Is the Audience
- 6:14Four Key Personas
- 8:06Kpis
- 10:39Developer Experience
- 11:48The Conversion Rate
- 12:58Api Training
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