Communication - Learning How to Communicate Effectively
summary
Explains transactional analysis as three ego states that make conversations either adult-to-adult or cross into conflict (example: manager asks to review code as adult and the reply "I don't need to be micromanaged" lands as child-to-parent), emphasizes emotional regulation so home stress doesn't leak into work, gives concrete habits: follow a "how are you" with ask "how are you actually" to get honest replies and run a weekly check-in to name gratitude and one improvement.
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