Commerce: The next epoch of the internet
summary
Company grows from 10 people at launch to about 320 now and aims to double in a year, operating in 22 countries and just launching in Brazil and Portugal while prioritizing Latin America and Southeast Asia. Product adapts per market — adding SEPA direct debit and local payments rather than rebranding a US product. Large customers use the API to build new lines (Guardian subscriptions, Salesforce app marketplace, OpenTable’s restaurant apps); Stripe releases mobile-focused tooling like Stripe Relay and handles donations for major political campaigns. Online commerce still sits at roughly 2–5% of total commerce.
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chapters (11)
- 0:00Introduction and early days
- 2:29Scaling beyond startups
- 4:37Going global with payments
- 6:24Localizing for new markets
- 8:27Hiring and company culture
- 9:55Talent and growth challenges
- 11:43Staying humble and forward-looking
- 13:26Betting on innovation
- 15:55Future of tech and startups
- 17:18Diversifying beyond commerce
- 18:43Advice for entrepreneurs
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