How to Test Cultural Code, or UX Testing a Children's Voice Assistant
summary
Describes testing a children's voice assistant by combining ethnographic research and UX testing methods. Covers identifying cultural code and interaction patterns for kids, then applying those findings to design and evaluate the voice device's behavior and user experience.
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chapters (12)
- 0:00Introduction
- 2:11Building a children's voice assistant
- 5:25Dialog agent history
- 7:33Cultural code and rapport
- 11:05Cultural code research
- 15:17Preparing user testing
- 17:46Testing with children
- 20:13Environmental impact
- 22:23Dialog turn-taking issues
- 24:29Feedback and adaptation
- 25:51Test results and improvements
- 28:59Conclusion and Q&A
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