Your Feedback Generates Bugs in Production
summary
The talk examines how feedback practices inside software teams affect product quality and can cause production bugs. It discusses communication and soft skills—who is responsible for giving and receiving feedback, training gaps in feedback techniques, and how long feedback loops and lack of trust lead to defects—and proposes rethinking feedback culture to improve teams, projects and products.
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chapters (10)
- 0:00Welcome
- 1:49Soft skills origin
- 6:02What feedback really is
- 8:08Pygmalion effect & negativity
- 10:36Feedback and production bugs
- 12:27Burnout in production
- 14:13Distorted communication
- 16:45Broken communication examples
- 20:37Feedback in software development
- 22:25Conclusions
