Beyond Blameless
summary
Claim: current blameless post‑mortems often ban we don't ask who questions and so remove the attribution needed for learning. Evidence: cognitive science (fundamental attribution error, prototypical blame, dual‑process / protopection models) and concrete facilitation techniques used to break the attribution→sanction link. Concrete fixes: run a preamble like the agile prime directive, give participants time and cognitive resources, surface incongruence, and prompt deliberative questions so attribution happens without destructive punishment. Example: a facilitator’s “don’t ask who” rebuke functions as sanction and blocks learning.
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chapters (8)
- 0:00Start
- 11:41Path model of blame
- 15:04parallel processes
- 19:31dyadic completion
- 20:55Moral cognition is embodied and embedded
- 22:44cognitive continuity
- 23:28Social cognition
- 26:51Societal rules
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