Failure and the Third Way
summary
Argues that the Third Way yields continual experimentation by making failure safe and learnable, not punishable; cites Netflix keeps an engineer after two outages in 18 months because that risk moves the system forward and recommends specific practices: Blameless Post Mortem, adjusting your craft log, and running retrospectives (500 held across a career). Advises adopting Sydney Decker’s just-culture framing to replace blame with healing, identify system constraints, and prioritize technical debt projects that create low-risk places to iterate.
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chapters (8)
- 0:00Start
- 1:13Retributive Culture
- 1:28Restorative Culture
- 1:43Sidney Dekker - Just Culture
- 2:13Make it safe to fail
- 3:28DevOps Handbook
- 3:58What happens when it is not safe to fail? Hiding
- 4:43building a high trust culture is likely the largest management challenge of this decade.
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