~/talk

Programming Empathy: Emotional State Machines

Talkat RailsConf 2019 · 2019-05-01..05-03· [soft-skills]
slides:none on file

Claims that emotions are emotional state machines and proposes a concrete five-step model (trigger → experience → reaction → decision → outcome). Examples include personal case studies, engineering-style diagrams used to isolate a misbehaving feature and produce a fix in 30 minutes, and operational responses (password resets, two-factor, credit freezes) after a Linux dox incident tied to the Contributor Covenant with 100,000 adoptions. Expect diagrams, candid failure and recovery stories, and practical behavioral steps rather than theory.

AI-written summary · about

  1. 0:00Start
  2. 3:36MEASURING EMOTIONAL INTELLIGENCE
  3. 9:39NARCISSISM
  4. 11:16CODEPENDENCE
  5. 12:26TRUE EMPATHY
  6. 14:25THE EXPERIENCE
  7. 15:00THE DECISION
  8. 15:38THE OUTCOME
  9. 18:55SUBCONSCIOUS REACTION
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