Critical Decision Making
summary
Explains a concrete incident-based method for fast team choices using TDODAR with a running-clock discipline — start a stopwatch at failure, list symptoms, brainstorm short options, make a team decision, assign short tasks, then review. Uses airline examples (Miracle on the Hudson, engine surge, baggage-belt failure, slot windows) and aircraft details (787 costs and over a thousand computers, QRH memory drills and QRH checklist). Emphasizes short timeboxes, clear comms to passengers and post-incident washups.
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chapters (28)
- 0:00Intro
- 1:26About me
- 1:52My office
- 2:32Views from the flight deck
- 5:00Interesting facts about the 787
- 7:02How do we keep our jobs
- 8:36We have to make decisions
- 10:34Can you imagine
- 11:36Flappy birds
- 13:18Dump valve
- 16:20The Chimp Paradox
- 17:44Decision Making Types
- 20:35chimp response
- 22:46mnemonics
- 24:07its a time
- 26:15Black Box Thinking
- 28:45Diagnosis
- 30:41Brainstorm
- 32:15Fixing
- 33:49Failure
- 35:12Team Leaders
- 37:10Have we fixed it
- 39:06Review
- 40:37Practice makes perfect
- 41:10Audience participation
- 42:18Scenario
- 51:44Time
- 55:44Passing Address
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