Unintended Consequences: How to Reduce Exclusionary Practices (…)
summary
Argues that inclusion succeeds only when leaders operationalise values into measurable processes, not buzzwords, and shows a concrete method: define stakeholder experiences, pick indicators, collect measurements + qualitative feedback, iterate and document. Cites a startling metric — 92% white males on Stack Overflow — as evidence of sampling bias. Presents built examples — conference and podcast and merchandise and coaching — and reports they serve as working prototypes for the measurement-driven approach.
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chapters (24)
- 0:00Introduction
- 0:56Kim Crayton
- 1:22Definitions
- 1:48Privilege
- 2:46White Women
- 3:07Diversity
- 3:23Experience
- 3:39Equity
- 4:18Business
- 5:17Organizations
- 5:47White men
- 6:41Business is a job
- 7:48Human centric skills
- 8:52Operationalize
- 10:01Leadership
- 11:07All stakeholders
- 15:44Focus
- 16:54Strategic
- 18:56Shifting from product to business model
- 20:26Getting into the field
- 21:20Example
- 23:16Application
- 25:31Iterating
- 27:17Core Values
