Keynote
summary
Argues that inclusion drives business outcomes and lays out a practical roadmap: an inclusion pyramid with individual, interpersonal, organizational and community layers, and five self-work practices (reflection, exploring bias, know-your-why, aim for excellence not perfection, and systems change). Calls out the Harvard implicit bias test as a concrete tool, recommends treating hiring like puzzle work to fill missing perspectives, and flags small product failures (automated systems mispronouncing names) as evidence of exclusion.
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chapters (8)
- 0:00Start
- 0:03Michael Jennings
- 0:33Inclusion and Diversity
- 5:38What Makes a Good Partner
- 7:57Inclusion Blueprint
- 8:41Reflection
- 9:01Implicit Bias Test
- 9:35Why Is Inclusion Important to You
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