Building a 24x7 DevOps Center for a High-Load Project
summary
Describes building a 24x7 DevOps center for a high-load project, covering personnel issues such as hiring and whether staff can be trained from scratch, shift-work specifics and scheduling, and methods for knowledge transfer between team members.
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chapters (9)
- 0:00Introduction
- 6:21Dev and support alignment
- 13:03Hiring first engineer
- 20:31Handling night shifts
- 27:11Scaling processes
- 34:03Documentation and training
- 37:45Remote offices engagement
- 40:22Support tools and culture
- 41:04Q&A
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