Beyond Code: The Essential Skills for Future Tech Leaders
summary
Covers Toast’s SaaS POS for restaurants with payments, kitchen ops, payroll, inventory and recipe costing and surfaces a concrete user need: a real-time low-stock alert for top-selling wine that should automatically stop sales and promote alternatives. Argues tech leaders must stitch cloud, edge, decentralization and AI into roadmaps, bake in evolving security and global compliance, run customer listening tours to capture domain expertise, plan for tariff-driven supply shocks, and anticipate resistance when adopting AI.
AI-written summary · about
chapters (8)
- 0:00Introduction and Toast overview
- 1:27Future tech leaders essential skills
- 3:55Global awareness and growth mindset
- 6:22Customer centricity and user journeys
- 7:25Regulatory compliance and global products
- 8:07Communication as a superpower
- 9:09Leadership beyond code
- 10:13Final thoughts and takeaways
related talks
50mOrder Up: High-Stakes Leadership Lessons from 20 Years Behind the Bar
01h 02mTech trends in focus: A fireside chat
58mThe No-BS Guide to Future-Proof Your Career
39mStop Focusing on Tech Debt
40mBeyond Code: Skills For Impactful Development That Makes a Difference
33mThe evolution of farm to table and code to customer
29mIgnore the Doubters: Why Technologists Make Great Business Leaders
45mLet’s Get Strategic! Stop Reacting, Start Leading