The Experience of Experience Design
summary
Mark Rickmeier explains how experience design—extending UX and digital design into physical, sensory, and community-focused interactions—can be used to craft products, workplace policies, employee experiences, and career development. He presents concrete practices such as planning each interaction, using location and movement, leveraging storytelling, engaging the senses, and creating unexpected moments, illustrated through a multi-movement framework and five key takeaways from his “College of Experience Design.”
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chapters (17)
- 0:00Intro
- 2:13Historical shifts in how we perceive the world
- 6:49Symphony – Experience
- 9:081st Movement
- 10:302nd Movement
- 11:504th Movement
- 15:155th Movement
- 16:33Judgement day
- 20:19Creating unique experiences
- 26:47Top 5 take aways from the College of Experience Design
- 27:021. Plan each interaction
- 30:512. Use your physical location & movement to your advantage
- 35:303. Shortest distance between 2 people is a story
- 38:414. Consider your senses
- 40:185. Create unexpected moments
- 41:30Why design experiences?
- 43:38Outro
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