Usability testing based on user's mood
summary
Argues that beyond completion rates and errors, mood must be measured alongside performance and offers a concrete test plan: recruit target users, run task lists, record success rate / time / errors, and add post‑task and session questionnaires. Uses specific instruments — NASA‑TLX for workload, single‑item task ease and SUS or NPS for session satisfaction — and sometimes records faces but notes emotion signals are observed, not yet converted to reliable numeric metrics.
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chapters (6)
- 0:00Intro
- 0:20What is user experience
- 2:38How to do usability testing
- 5:57Questionnaires
- 15:16Questionnaire
- 21:13Conclusion
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