Driving team performance with effective communication
summary
Panelists describe a concrete playbook: a live coaching product launching at Plato that trains frontline managers and ESL teammates, recurring off-sites and user manuals to build trust, cross‑functional teams with team-level OKRs, and a simple pre-decision vote (1–3 fingers) to surface who cares. Decision ownership uses an informed captain model, feedback follows the when you did X I felt Y template, leaders record themselves to practice delivery, and timeliness plus specificity drive measurable improvements in team clarity and speed.
AI-written summary · about
chapters (19)
- 0:00Start
- 0:13How Effective Communication Drives Team Performance
- 1:23Kpi Tracking Tools
- 2:13How Modern Teams Function
- 2:55Building Trust
- 3:12A Culture of Transparency
- 3:55Demand Debate
- 5:52Building the Safe Space within Your Teams for Trust
- 6:42User Manuals
- 8:46How Can We Move towards Resolving Relationship Conflicts to Focusing on Task Conflict
- 10:54Objective of the Communication
- 16:32Feedback in the Moment
- 17:02Clarifying Questions
- 17:32What's the Biggest Objection You Get When You Tell Them You Need To Give Feedback in the Moment
- 19:09Asking for Feedback
- 19:38What Makes Feedback Most Effective
- 20:58Encourage Teams To Bring Feedback
- 26:37Decision-Making
- 27:43What Do You Do When You Empower Someone To Make a Choice and You Massively Disagree with the Choice They Made
related talks
42mPanel Discussion: Increasing Team's Performance Through Leadership
41mBuilding and Leading Remote Teams
44mFundamentals & Practices for getting a High-Performance Team
44mPerformance Management: the new team responsibility
48mLess Process, more Guidance with a Team Playbook
30mBuilding and Leading Remote Teams
49mAll Aboard: Tools and Tactics for Building Team Consensus.
01h 00mBuilding Great Teams