Building and Leading Remote Teams
summary
Gives a concrete routine: run an 8-box drawing exercise (20 seconds per box) to surface performance expectations and look for five or more overlaps — one team revealed only 1/8 shared expectations. Uses proactive conflict plans, timebox debates, and shorthand rules like ELMO/GITMO to force decisions. Teaches a two‑layer what/why feedback model (seek intent, describe undesired action, propose preferred action, follow up). Recommends check‑in cadence scaling from weekly to every three weeks, informal feedback 2–3×/week, formal reviews quarterly or bi‑monthly.
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chapters (11)
- 0:00Introduction to remote teams
- 1:51Types of remote teams
- 2:54Clarifying team expectations
- 9:41Activity to identify expectations
- 11:50Proactive conflict conversations
- 16:46Giving meaningful feedback
- 21:41Building trust habits
- 25:54Choosing communication methods
- 27:56Trust through small actions
- 30:29Applying expectations effectively
- 31:50Q&A on scaling expectations
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