Responsible Design
summary
Describes concrete changes and experiments at Facebook: testing removing like counts (A/B tests) to reduce envy, rolling out the "Why am I seeing this ad" transparency tool and a public political ad library, investing in safety tech and staffing, and redesigning the memorialization flow to limit who can memorialize and add a separate tribute timeline. Argues for history study, scenario planning, red teaming, and accepting trade-offs while acknowledging many mitigations are still only tests.
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chapters (10)
- 0:00Introduction
- 4:01Optimism to responsible design
- 7:08History and past mistakes
- 9:15Long-term systemic effects
- 13:29Anticipate harm before launch
- 17:00Avoid oversimplifying dilemmas
- 22:01Design reflects values
- 24:09Free speech versus misinformation
- 30:14Broader design responsibility
- 33:03Closing remarks and Q&A
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