ConveyUX 2023
2023-05-02..2023-05-04
-- online --
ConveyUX ·
[ConveyUX 2016, ConveyUX 2017, ConveyUX 2023, ConveyUX 2024]
| title | author | length |
|---|---|---|
| Why Your Stakeholders Hate (Or Love) You: | Jennifer Oliver, Matt McCurdy | 48m |
Research shows empathy for product partners drives impact: teams conduct semi-structured interviews with UX research leaders at Microsoft, surface a… | ||
| UX Mastery via Information Architecture | Alix Han | 46m |
Explains IA as system-level work not just nav and shows concrete steps: 23 hours of OR observation reveals nurses, hidden hardware, and why only 6% of videos… | ||
| Turning UX Stakeholders Into UX Advocates | Kate Ronkainen | 48m |
Practical methods to make UX evidence stick include a repeatable one-pager business case format used at Rover to vet ideas monthly with concrete hypotheses… | ||
| Transformation Tales | Sybil Mulokwa | 44m |
Covers a fintech product transformation that starts with a six-week listening tour and data audit, exposes a 20+-year-old codebase and inconsistent UI, then… | ||
| The UX of UX: Building a Culture of UX | Richard Alvarez | 53m |
Large consulting firm with ~6,000 people grows a UX practice from three people to 30+ in four years by proving immediate value: running design sprints, doing… | ||
| The Ethics Advantage | Lucia Turco | 43m |
Three concrete case studies with practical rules: building online crime reporting for the Metropolitan Police leads to an unplanned distraught participant so… | ||
| The Neuroscience of Intuitive Design | Mollie Cox | 46m |
Argues that intuitive design maps to brain mechanics: neurons form pattern-based predictions, correct predictions give dopamine and incorrect ones force costly… | ||
| Starting Up Research | Amanda Varney | 46m |
Turns a zero‑UX org into a working research practice by mapping users and internal stakeholders, shipping simple deliverables executives actually read, and… | ||
| "Ruined by Design" Bookclub | Emi Fogg | 01h 03m |
Group discussion uses Ruined by Design as a jumping‑off point to press specific claims: designers create dark patterns and must answer for harms, algorithms… | ||
| Wireframing Is a Team Sport | Leon Barnard | 39m |
Argues that wireframes function as transient artifacts for teams not deliverables that lock decisions and shows how PMs, designers, and developers actually use… | ||
| Scaling Design Excellence Across the Enterprise | Katrina Alcorn | 47m |
IBM scales design by hiring ~2,500 designers over eight years to reach ~3,000 and training ~500,000 people on Enterprise Design Thinking, turning design into a… | ||
| Product Research as a Risk Mitigation Strategy for Product Development | Adilice Sanches | 44m |
Argues that embedding iterative research into Agile reduces launch risk by surfacing unknowns across business, technical, design and need discovery; uses… | ||
| "Partner to Decide" Case Study | Jill Hannay, Lilly Murphy | 46m |
Pro bono 2022 redesign turns a three‑page pamphlet into a bilingual mobile and desktop decision aid aimed at Medicaid patients, built around four features: a… | ||
| Standing on the Shoulders of Giants | Anirudh Kedia | 01h 00m |
Claims that desk research adds high-value context quickly by combining targeted keyword searches, citation chaining and AI summarization; recommends spending a… | ||
| Scaling Design Orgs Rapidly for Long Term Success | Christina Goldschmidt | 47m |
A practical framework of nine pillars prescribes how to scale or rightsize a design org by applying the product design cycle to org change — research… | ||
| "Life and Death Design" Book Club | Sabine Ballata | 01h 00m |
A book club walks through Katie Swindler’s Life and Death Design, arguing acute stress unfolds in fast phases that demand specific design responses: startle… | ||
| Presenting Your UX Work Using Spontaneous Talks Frameworks | Jen Blatz | 46m |
Practical, bite-sized frameworks organize on-the-spot UX communication: what so what now what, OSB, STAR, RRR. Each prescribes concrete steps and examples —… | ||
| Redefining the Entry-Level Design Position | Everett Swain | 46m |
Argues entry-level should be first year professionals and shows a concrete pipeline: a one‑year program priced around $6k, a 6:1 student-to-teacher ratio, five… | ||
| Perfectionism Killed the Designer | Elodie Kwan | 48m |
Argues that perfectionism stops projects, causes burnout and narrows design judgment, with concrete fixes: use morning pages (three pages of… | ||
| Partnerships in Product | Swapna Malekar | 46m |
Four-stage partnership playbook: build/buy/partner decision backed by market sizing and multi-year financial forecasts, technical feasibility checks and a… | ||
| Over-Complicated? Over-Simplified? The UX Efficient Frontier | Morgane Peng | 47m |
Argues that the right goal is the UX Efficient Frontier — balance business expertise and interface expertise rather than blanket simplification — and shows… | ||
| Maturity: Understanding Where You Are Today, to Get Where You Want to Be Tomorrow | Jaime Cabrera | 27m |
Design operations frames a concrete path from low to high maturity using published data and repeatable artifacts: Envision finds 41% of companies at level 1… | ||
| Last Night a PM Saved My Life (workshop) | Alexi Glines | 40m |
Project management at Blink UX sculpts schedules, budgets, recruiting and stakeholder plans so design work actually lands; a scoped diary study that looked… | ||
| Inclusive User Research to Build an Accessible Design System | Greg Weinstein | 46m |
CVS Health runs 15 moderated sessions recruiting assisted‑technology users through Fable recruitment, then tests horizontal‑scroll components with built coded… | ||
| IC, More People | Sean Warsaw | 45m |
Concrete claim: transition from IC to manager changes scope not craft — the job shifts to owning outcomes, coaching, and cross‑functional influence. Evidence… | ||
| How UX Research and Behavioral Science Can Help to Improve People's Cyber Security Behaviors | Inka Karppinen, PhD | 35m |
Summarizes a year‑long government study plus an annual survey of over 6,000 people that targets passwords, MFA and managers and builds a web intervention using… | ||
| How Our Taxonomy Empowers Our Content at Extreme Networks | Larry Kunz | 45m |
Extreme Networks builds a hierarchical corporate taxonomy and puts it on SharePoint, starting in an Excel spreadsheet and testing a commercial tool (pool… | ||
| Hey You...Want Some Money? Successful Participant Recruiting | Evelina Deleanu, Lexie Posada | 45m |
Compares four channels — social media/snowball, in‑house customer panels, expert networks (Gerson lurman group Maven Guido) and online panels (UserTesting… | ||
| Futures by Design | Alicia Shao | 39m |
Designers act as futurists and use three concrete lenses—storytelling, speculative design, systems thinking—to turn uncertainty into actionable scenarios: a… | ||
| Equitably Growing Diverse Design Teams | Scott Lambridis, Elodie Kwan | 01h 54m |
Blink presents a concrete system: a 17-skill skills framework arranged in a pyramid, measured through three lenses and four levels (level 1–4). Workshop… | ||
| Designing Like a Hacker | Chris Yu | 46m |
Designers learn that most breaches exploit humans not code: visiting haveibeenpwned shows many accounts already breached, Verizon data says 82% of breaches… | ||
| Designing for Highly Technical Domains | Ridhima Gupta | 46m |
Shows concrete ramp-up tactics: use ChatGPT and short courses, play with the product (follow tutorials and build a simple ML model three months in), map IA and… | ||
| Designing for Hands, Gestures, and VR | Matt Corrall | 43m |
Claims that hand tracking and midair haptics let designers move beyond screens and speed onboarding, backed by Ultraleap’s Leap Motion hand-tracking and a… | ||
| Designing an Intentional Future With UXR | Brittany Edwards | 40m |
Advocates reusing past studies to create evergreen findings and setting simple benchmarks to track change over time, with a proposed severity formula that… | ||
| Defragmenting Complex Products With User-Centric Frameworks | Yutong Xue | 52m |
Org-level audits and a consolidation of journey maps across 7,000 internal tools (2,000 people) and a 200-person product org reveal where work duplicates and… | ||
| Becoming Conscious of Our Unconscious Bias in Design | Lydia Knoll | 39m |
Machine-captioned case studies show concrete problems and fixes: speech-to-text has almost twice the error rate for Black speakers across five big tech vendors… | ||
| Design Beyond Deliverables | Nicole Nardelli | 43m |
Argues that design succeeds when stakeholders join early and often, not just at milestones, and shows concrete tactics: set up recurring stakeholder catch-ups… | ||
| Age and Interface: Equipping Older Adults With Technological Tools (Project Showcase) | Rittika Basu | 20m |
A digital literacy toolkit prototype built in Adobe XD targets older adults with a three-level, color-coded curriculum (maroon mobile basics, plum advanced… | ||
| Collaborative and Iterative UX Curriculum Development | Jerry Schnepp, PhD | 44m |
Curriculum shows concrete exercises: a one‑session midfi mobile app prototype built with Marvel app, multiweek projects using Figma, and physical prototyping… | ||
| Building and Maintaining a Remote Team Culture | Corey Robertson | 37m |
A remote design team of about 55–65 people creates a committee called fostering connections and runs weekly rituals like virtual wind downs, lunch‑and‑learns… | ||
| Career Change and Diverse UX Backgrounds | Randy Roper | 40m |
A journalist with a psychology degree pivots at 35 into UX research, learning via a 16‑week General Assembly course, a year‑and‑a‑half mentorship and… | ||
| Addressing the Core Issue of Data Visualization Accessibility | Thomas Watkins | 50m |
Claim: readable, structured captions and alt text deliver the same high-level insights to blind users that visual charts give sighted users. Evidence: screen… | ||
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