ConveyUX 2024
2024-02-27..2024-02-29
-- online --
ConveyUX ·
[ConveyUX 2016, ConveyUX 2017, ConveyUX 2023, ConveyUX 2024]
| title | author | length |
|---|---|---|
| How To Supercharge Your Career And Business In The Era Of AI | Dona Sarkar | 56m |
Generates a PowerPoint from a transcript using co-pilot PowerPoint and says it cuts creation time in half, while cautioning that building a custom model proved… | ||
| Designing For Competing Goals | Lindsey Liang, Demetre Arges | 51m |
New York Times design and ads teams create concrete rules and artifacts — a set of product tenants and a shared Times Product Language (TPL) — then run… | ||
| The UX Of Advanced Voice Biometrics For Authentication | Simonie Wilson | 35m |
Describes voice biometrics moving from active enrollment to passive enrollment that needs only 3–6 seconds of speech and supports graded confidence… | ||
| There Is No Such Thing As “User Experience” | Elizabeth F. Churchill | 42m |
Provocative claim: “there is no such thing as user experience” serves to pry apart precise responsibilities and measures — uses Google Ngram to show term… | ||
| Three Conversations In Design | Andrew Hogan | 44m |
Data show industrial design demand missed a 2008 prediction of +9% and instead sees a 27% decrease in that decade, while US employment already lists 118,000… | ||
| How To Supercharge Your Career And Business In The Era Of AI | Dona Sarkar | 56m |
Demonstrates concrete outcomes: built a PowerPoint with Microsoft Copilot in minutes, uses co-pilots for transcription and meeting cuts, and explains tokens… | ||
| The Power/Value Of Belonging | Kaiden Anderson | 51m |
Shows three concrete moves: a kindergarten picked PB&J to make a child feel seen, then sat by the water cooler daily for six months to meet stakeholders and… | ||
| The Role Of Storytelling For UX In The Time Of AI | Anna Dahlström | 41m |
Covers concrete ways AI changes five UX stages—research, define, design, present, test—naming tools and workflows: Figma + Coco plugin for personas and flows… | ||
| Including All Investors At Vanguard | Oxana Loseva | 37m |
Built a panel of investors with disabilities over five years to test digital flows and content, finding 61 million US adults with disabilities and a collective… | ||
| Connecting The Dots: Career Changes, The Unknown And Building A Culture | Ryan Leffel | 47m |
Shows how a career pivot becomes usable product and team practice: started as developer, spent 3.5 years building a gym business that stabilizes but fails… | ||
| Ten Tips To Uplevel Your Leadership | Angela Byers | 51m |
Ten practical moves: adopt OKRs (she cites a 96% alignment stat), run an operating tempo of quarterly OKR resets plus monthly/weekly check-ins, use a weekly… | ||
| Empowering Users: A Framework For Informed Consent | Varshine Chandrakanthan, Naghmeh Nouri Esfahani | 35m |
Survey of over 400 people plus a heuristic evaluation and literature review surfaces concrete gaps: privacy policies average ~5,500 words and 91% of users skip… | ||
| Building Expertise Into Generated Conversations | Susan Hura | 01h 04m |
Large language models produce usable outputs but require deliberate scaffolding: teams use few-shot training to generate utterances, point LLMs at client… | ||
| The Journey To Include People With Disabilities In Research | Jill Mugge, Cali White, Darby Siscoe | 50m |
Hilton builds a repeatable inclusive research program: a pilot with an accessibility agency reveals screen-reader and booking-flow failures (call-center agent… | ||
| How AI Ate My Website | Luke Wroblewski | 56m |
A system ingests 28 years of content — 2,000 articles, 100 videos, 370 PDFs — transcribes and diarizes media, breaks everything into cleaned chunks, embeds… | ||
| The Journey To Include People With Disabilities In Research | Jill Mugge, Cali White, Darby Siscoe | 50m |
Hilton describes a phased inclusive research program that started with a paid pilot using an accessibility agency and assistive-technology setups, exposed a… | ||
| Building Expertise Into Generated Conversations | Susan Hura | 01h 04m |
Large language models reshape conversation design by doing concrete work: using few-shot models to generate training utterances and extract voice-and-tone from… | ||
| UX In The AI Age | Sindhuja Narasimhan | 43m |
Claims that AI will move streaming from decision-fatigue to frame-by-frame definitions and personalized lectures (quizzes, a live teaching assistant, tailored… | ||
| Ready, Set, Grow! Coaching Through Performance Challenges To Help Your Team Thrive | Rocio Werner | 47m |
Coaching uses the GROW framework to turn vague problems into concrete commitments: set a Goal, map the Reality with STAR (Situation Task Action Result)… | ||
| Leadership By Design: How Design Thinking Can Help You Lead With Impact | Mrinali Kamath | 41m |
Uses design thinking as a repeatable leadership method: reframes problems, prototypes constrained solutions (the 60-day reset), and adapts research tools into… | ||
| Experience Maps—Empowering Designers in Agile Teams to Navigate and Address UX Debt | Mohit Gupta | 47m |
Argues that embedding lightweight research and an experience map into quarterly agile cadence turns UX debt into actionable backlog items; uses a one‑month… | ||
| The Purpose, Importance & Potential Impact of UX Maturity | Darren Hood | 47m |
Argues that familiar UX maturity models (Nielsen Norman et al.) capture roughly 25% of potential impact, leaving 75% on the table, and that maturity must be… | ||
| Culturally-Inclusive AI: Enhancing User Experience With Global Perspectives | Sayena Majlesein | 40m |
Shows concrete comparisons like Digikala vs Amazon and Netflix Japan vs US to prove UI, color and recommendation differences by region, demos ChatGPT 3.5 and… | ||
| Reinventing Operations Transformation | Matthew Phillips | 57m |
Shows how a redesign program moves from building apps to re‑engineering processes, using 120–130 processes recorded via Zoom and QuickTime recordings to… | ||
| Future in Flux How AI Is Changing Creative Workflows | Brooke Hopper | 44m |
Explains that generative models often train on web data without consent and frequently hallucinate facts, showing early harms like auto-added artist signatures… | ||
| Overcoming the CX Ex Blind Spot | Natalie Petouhoff | 50m |
Claim: making empathy a measurable business strategy — the economics of empathy — improves CX and EX and the numbers prove it. A global program with 15,000… | ||
| nothing matches | ||