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Don’t Make Me Think – Q&A

Talkat ConveyUX 2017 · 2017-02-28..03-02· [ux-and-product-design]
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Recommends running three participants once a month usability sessions in a nearby room, bribing attendance with good snacks and a fixed day (eg third Thursday), paying participants about $30–$150 each so a session costs ~$90–$450. Observers immediately write three problems per participant (max nine), then a post‑test debrief picks three priorities and defines month‑long, incremental fixes. Advocates lean, formative tests early and remote testing as viable, and strict facilitator discipline: keep quiet during tasks, probe only afterward.

AI-written summary · about

  1. 0:00Intro
  2. 0:44Toms favorite tip
  3. 3:20Steves favorite tip
  4. 5:47Meeting reminders
  5. 7:55Crosscheck
  6. 13:29Creep
  7. 13:44Usability tests
  8. 14:14More money
  9. 15:14How much does it cost
  10. 17:09Whats the worst thing you can do
  11. 19:06Last minute testing
  12. 22:12Remote testing
  13. 29:24Integrating usability into technical consulting
  14. 35:04Dont make me think methodology
  15. 40:34Dont make me think evaluation
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