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Write the Docs Prague 2021

technical writers, documentation managers, content designers, developer documentation engineers, knowledge managers, community managers, freelance technical writers

information architecture reviews; content maps and inventories; Gatsby and Markdown pipelines; site search and findability; DITA concept task reference tagging; OpenAPI specs in Postman; API style guides and contract testing; Confluence Bitbucket Jira setups; feedback forms driving tickets; remote onboarding and virtual workflows

titleauthorlength
Introduction toMikey Ariel39m
Conference logistics and community rules explained clearly: talks are pre recorded with live Q&A on the Hoopin platform and the job fair runs from about 10:45…
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More than words: Reviewing and updating your information architectureLana Brindley36m
Shows a concrete workflow: inventory pages in a content map (spreadsheet or DB), tag each page by DITA: concepts tasks reference, run a simple user‑task matrix…
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So you need to give bad news to users…Ryan Macklin41m
Claims five concrete tactics for writing bad news: understand dysregulated brains and a brain‑dollars cost model, surface a single clear action (subject line…
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When documenting is designingFabrizio Ferri Benedetti40m
Argues that technical writers step into API design by producing concrete artifacts: an API style guide, a collaborative design template and versioned OpenAPI…
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Adventures in setting up a knowledge system for a research groupVictor Sluiter38m
A research group builds a shared knowledge system using Confluence + Bitbucket + Jira, migrates all code and standardizes project spaces, and defines…
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Alchemy in AdversityAnna Korinna Németh Szabó43m
A three-person technical writing team faces March 2020 lockdowns, sees meetings multiply and documentation quality dip, then hired two new members and moves…
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Customer Feedback is the Fuel in our EngineKevin Hwang42m
Describes actionable systems: a feedback form at bottom of every page that creates tickets, monitoring public Slack channels for real-world fixes, and a…
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How to write a book for (and with) an open source communityFelicity Brand40m
A community book claims to grow international adoption and funnels proceeds back into the Typo3 association and it uses Google Docs for authoring, hands off to…
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Hustling for Fun and Profit as a Technical Writer: A Freelancing Starter KitKaren Sawrey44m
Covers concrete steps to start freelancing: read and negotiate your employment contract and NDA, register a legal entity and pay taxes, and consult a lawyer or…
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Cognitive Ergonomics in Technical Writing - Lessons from the FieldAnita Diamond40m
Explains concrete fixes: crypto wallets generate a 12–24‑word master seed that signup flows force users to write down by disabling copy paste and screenshots…
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How I use applied linguistics to be a better technical writerKat Stoica Ostenfeld36m
Applied linguistics shows that shared context matters more than raw English proficiency so documentation success comes from aligning vocabularies not policing…
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From travel content to technical content: my journeyKate Santo43m
Argues that “technical writer” is misleading and that the job is a product-focused technical content designer role, lays out a six‑step content design workflow…
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Docs leadership: How to become a stronger leader for your teamJenn Leaver50m
Leadership centers on measurable choices: define values (kind, transparent), shift a single-writer workflow into a collaborative one with handoffs and…
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The best tech writing you’ve never seenAbi Sutherland08m
Claims that a 1969 DIY manual actually invents modern tech docs and backs it with specifics: step-by-step procedures that start from “where is the engine” and…
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The five people you meet in documentationSwapnil Ogale06m
A framework of five concrete archetypes appears: empathy allies who amplify impact, sacrificers who map systems and make handoffs work, anti‑documentation…
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Bike the DocsBart Buerman06m
Runs conference live streams from a living room and hauls gear around Rotterdam on a cargo bike, but sometimes rents a car when lighting and distance exceed…
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Docs as GUIEugene Titerman06m
Claim: when a product lacks a GUI, docs become the primary face and must act like an interface. The concrete prescription is three rules: invite users to…
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New, first, & onlyColey Woyak05m
Describes being the first and only technical writer at two French startups and the concrete work done: documented Kubernetes installations and a dcos code…
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Apostrophe - a story of namingTony Ibbs03m
A concrete failure story about naming: a Python test that checks two device identifiers passes locally but then fails with an unterminated string error because…
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Design thinking is in tech writing all alongQian Lu02m
Claims that tech writing already uses design thinking and proves it by mapping concrete steps: ask why repeatedly about user needs and product strategy, run…
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Process Recordings: Documenting Social Work ConversationsEmily Axel05m
Describes a specific documentation practice: a four‑column template capturing verbatim transcript, what you were thinking, why actions were taken, and…
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