Write the Docs Prague 2020
2020-10-18..2020-10-20
-- online --
[Write the Docs Prague 2014, Write the Docs Prague 2017, Write the Docs Prague 2020, Write the Docs Prague 2021, Write the Docs Prague 2022]
who it's for
technical writers, documentation managers, ux writers and content designers, community and contributor managers, support engineers and knowledge managers, conference and event organisers
topics
confluence migration and cleanup; docs discoverability with SEO; analytics-driven documentation prioritization; in-app help and content reuse; functional API design guidelines; remote onboarding best practices; docops and documentation workflows; pattern languages for documentation; technical editing and style checklists; visual support future-proofing; running virtual conferences and live Q&A
| title | author | length |
|---|---|---|
| Introduction to | Mikey Ariel | 39m |
Virtual Prague explains which features actually made the conference work: a migrated hop in platform with session tables and hallway sessions, a successful… | ||
| From Graffiti Writer to Technical Writer | Kruno Golubić | 34m |
A career narrative shows concrete pivots not vague inspiration: a 77-page Linux thesis that teaches others to install and reproduce an environment, an early… | ||
| Organizing a Confluence hoard, or, does this page spark joy? | Abi Sutherland | 39m |
Reorganizes a 33‑space Confluence estate of ~20,000 pages into one tall, narrow space of ~11,000 pages, deleting 5 spaces, stripping 13 and archiving the rest… | ||
| Documenting the (Ancient) History of Your Project | Natali Vlatko | 34m |
Argument: record decision subject line and body in every commit and wrap bodies to 72 columns so later readers can digest why changes happen. Use the git… | ||
| Affective Data Visualization (CW) | Kenzie Woodbridge | 09m |
Minecraft walls model WHO daily situation reports with each block = 200 cases, building one wall per report so the pandemic literally grows line by line and… | ||
| Be a Salmon | Fabrizio Ferri Benedetti | 06m |
Argues that writers must go upstream and change product wording before it lands in docs, not just polish it later. Describes pitching UX teams, pairing with ux… | ||
| The Baseline -- Or Technical Writing for Non Technical Readers | Paul Brown | 28m |
Argues for a clear one‑sentence baseline: what the thing is, what it improves, who benefits. Shows concrete rewrites: an analog to digital converter lets a… | ||
| Remote Job On boarding: Top 10 Things We Can Do Better | Karen Sawrey | 39m |
List of concrete fixes: create and maintain a newcomer guide and time‑coded onboarding videos, verify shipped hardware and exact software versions (MadCap… | ||
| Making documentation discoverable in search engines | Myriam Jessier | 31m |
Shows concrete wins: add FAQ/tutorial structured data to get rich snippets and a site search box in results, use Google Search Console and Google Analytics to… | ||
| A Journey to Pattern Languages | Andrew Haynes | 34m |
Argues that pattern languages are an effective way to organize and document recurring problems and solutions, demonstrates a mini pattern language about making… | ||
| Bake a Little Documentation Love into Your Product | Matt Reiner | 39m |
Shows how k15t stitches UI text and docs together with progressive disclosure, in-app help that pulls a standalone overview and links to full articles, and a… | ||
| The Importance of Using Analytics and Feedback for your Documentation | Karissa Van Baulen | 40m |
Presented at Write the Docs Prague 2020 virtual conference, October 2020, the session gives concrete metrics and tools: Hotjar recordings and feedback widgets… | ||
| Helping Your Community Contribute to Developer Documentation | Diana Lakatos | 35m |
Platform.sh builds an open docs site on GitHub and runs a docs as code editorial workflow: ticket → PR → developer + writer review → merge → continuous… | ||
| The Rocky Road to DocOps | Chris Noonan | 40m |
A documentation program replaces scattered Word files and ad hoc publishing with an automated pipeline that renders one canonical API specification into both… | ||
| Emulating the Teacher's Approving Nod in Teaching Material | Tanks Transfeld | 30m |
Remote trainings require replacing the teacher as the single knowledge source by shipping a walkthrough that contains all lecture text, explicitly worded… | ||
| Running a conference livestream from my living room | Bart Buerman | 07m |
Runs a full conference livestream from a living room using a laptop setup with extra screens, an app that plays out pre-recorded talks, and a separate feed… | ||
| Conveying Emotion Over Slack: A Tale of Two Emojis | Emily Axel | 04m |
A support rep finds funeral screenshots in a video‑conference ticket, posts to the team Slack and tests two emojis as a small experiment: a loudly crying face… | ||
| A quick round trip inside the brain | Tina Lüdtke | 06m |
Claims that working memory ~2 seconds and visual span about seven items drive concrete rules: keep sentences short, group or cap bullet lists near seven, and… | ||
| Technical writers or UX advocates | Shweta Naresh | 03m |
Argument asserts that technical writers must become UX advocates and join product work early, not stay siloed. Concrete practices include cross-functional… | ||
| Technical Editing Checklist | Surya Panneer | 06m |
A concrete checklist maps JPL’s nine edit types onto five levels of edit so teams pick depth by cost and time: run only a policy or language check when SMEs… | ||
| How to be an Avante-Garde Guinea Pig | Jessica Valasek Estenssoro, Arthur D'Herbemont | 37m |
A small support team at a 50‑person company with ~10,000 users chronicles how it turns vague docs into a repeatable program: it forms a user‑content circle… | ||
| Need Examples? Write Your Own! | Joe Malin | 40m |
Demonstrates concrete steps: creates a style guide for code examples, uses raw customer curl snippets and edits them into readable curl examples, and proves… | ||
| Future-Proofing Your Support Visuals | Jen Weaver | 39m |
Support visuals use concrete recipes: save six files per video — thumbnail, captions, editable ScreenFlow project, separate audio, script, and exported video —… | ||
| When Wishing Still Helped... What Folklore Can Teach Us About Technical Writing | Ingrid K Towey | 43m |
Argues that folktale structure maps to agile user stories and that rewriting docs around concrete user stories produces clearer procedures. Shows actual… | ||
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