Bake a Little Documentation Love into Your Product
summary
Shows how k15t stitches UI text and docs together with progressive disclosure, in-app help that pulls a standalone overview and links to full articles, and a content-reuse workflow that keeps pages small and consistent. Describes working with designers and marketing, running an audit, and shipping with tooling like confluence include page macro and excerpt macro into a help center served by Scroll Viewport. Team size and scope are smallish—about 30–40 help pages—so results are practical and incremental.
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chapters (15)
- 0:00Intro
- 0:28K15t
- 5:12Users
- 11:46User Flow Diagram
- 15:04Revision
- 20:47Voice and Tone
- 26:25Recap
- 27:53Thank you
- 28:32Keynote
- 30:01Magic Move
- 30:21Write the Docs
- 31:04WorkLife Balance
- 33:03Trust
- 35:11Collaboration
- 35:28Content Matters
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