Level Up: Onboarding that enables writers to thrive
summary
A practical playbook for bringing writers up to speed with measurable steps and working artifacts rather than vague advice The program pilots in May 2019 with four contributors then scales for a 2020 influx and expands to Bangalore and Warsaw It uses two 60-minute classes, a sandboxed markdown happy path exercise that goes from bug to review to publish a writer-only chat room and a checklist by week month and three months A lightweight friction log captures blockers and the onboarding toolkit lives on github/google/open-docs/onboarding
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chapters (15)
- 0:00Introduction
- 6:38Developing your own onboarding
- 12:32Site reliability engineering
- 13:54Documentation practices
- 15:07Onboarding goals
- 17:19Role education
- 18:22Workflow education
- 20:30Friction logs
- 21:47Visibility
- 27:00Thank you
- 27:45Career progression
- 32:14Define your role
- 35:27Recognition of career progression
- 36:58Onboarding experience
- 38:11Cohorts
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