Web Summit 2018
2018-11-05..2018-11-08
Lisbon, Portugal
[Web Summit 2015, Web Summit 2016, Web Summit 2017, Web Summit 2018, Web Summit 2018: Modum, Web Summit 2018: planet : tech, Web Summit 2022]
| title | author | length |
|---|---|---|
| The SaaS business model & metrics: Understand the key drivers for success | David Skok | 22m |
Explains SaaS success as measurable levers: valuation follows the Rule of 40, bookings equals net new ARR (new + expansion − churn), and negative churn… | ||
| Customer experience: A SaaS company's most important battleground | Alicia Tillman, Amy Pressman, David Yang | 23m |
Claims that customer experience now drives purchases: over a trillion dollars lost in the US to poor CX and 80% of buying decisions happen before first… | ||
| From fast growth to sustainable growth | Edith Harbaugh, Nicolas Dessaigne, Harry Glaser, Connor Murphy | 21m |
Panelists describe concrete scaling moves: companies hit 3x revenue growth while staying VC-backed, choose on-prem vs cloud deliberately (betting cloud even… | ||
| The move every SaaS leader needs to make now: Lessons from a two times SaaS entrepreneur | Josh James | 19m |
It’s easy to go from thriving to barely surviving overnight. Miss a signal or miss making a timely move, and your business can lose critical momentum. Josh… | ||
| Setting the standard in cloud security | George Kurtz | 20m |
Company builds a cloud‑native SaaS endpoint platform with a universal agent without reboot that streams data into a bespoke graph database with a trillion… | ||
| Future as a service | Oliver Steil, Andy O'Donoghue | 18m |
Company positions its SaaS as a connectivity platform: claims 1.8 billion downloads, active in 200 countries, and 550,000 paying customers with churn below… | ||
| Navigating the swirling storm of digital transformation | Daniel Saks, Kit Eaton | 18m |
Company starts in 2009 to make SaaS accessible and now powers millions of businesses worldwide, with a key claim that freemium drives only ~20–30% of revenue… | ||
| Data etiquette in a regulated world | Peter Reinhardt, Christopher Powell, Ron Miller | 19m |
GDPR and similar laws force engineering work not just policy changes: companies had to build end-to-end deletion and consent flows that actually purge user… | ||
| Disrupting the traditional SaaS business model: The rise of the developer | Nicolas Dessaigne, Adam Fitzgerald, Rob Pegoraro | 17m |
Argues that developers now choose SaaS by API‑first design and developer experience, not marketing; cites Algolia powering 1 billion queries/day from 60 data… | ||
| Rethinking technology at large enterprises | Alan Boheme | 20m |
Large enterprises must stop treating IT as a commodity: best-practice ERP rollouts and offshoring have hollowed out technical capability and removed… | ||
| SaaS Monster: Remote as a Service! The rise of the 100% remote worker SaaS companies | Stephen Cummins | 14m |
Argues that 100% remote SaaS firms like Hotjar, YouCanBook.Me, Basecamp, Zapier and Balsamiq hire globally, pay well (examples: YouCanBook.Me at $3M ARR and 1M… | ||
| Big data and big insights | Jager McConnell, Zander Lurie, Gaurav Dhillon, Jason Bloomberg | 23m |
Panel argues that practical wins come from concrete methods: use SurveyMonkey Genius to auto‑construct surveys from 47 billion historical answers and optimize… | ||
| SaaS Monster: Day Two Opening remarks | Manon DeFelice | 02m |
Opening remarks introduce Incwell as a matching service that pairs forward-thinking companies with a community of highly educated, experienced Tanna to drive… | ||
| Opportunities for people in an age of AI | Brad Smith, Elizabeth Schulze | 18m |
Microsoft describes concrete programs like AI for Earth, AI for Accessibility and AI for Humanitarian Action and commits over $100 million across five years to… | ||
| The big subscription shift driving tech profits | Marc Diouane, Allan Grant, Henry Joseph-Grant | 18m |
Companies report concrete moves: a recruiting marketplace replaces a 15% up‑front fee with a 1% plan over 18 months, claiming steadier revenue but higher… | ||
| What comes after product market fit? | Des Traynor | 18m |
Product-market fit is only the start: marketing must work from the customer side inward, diagnosing why trials fail, why churn happens, why active users love… | ||
| How to compete against the big guns | Polina Montano, Falon Fatemi, Adi Azaria, Michael Tippett | 24m |
Claims rapid mobile hiring of casual workers with over 5 million users and hiring matches in under 24 hours, a personalized prediction engine for hires and… | ||
| Cyber Security: In search of the Holy Grail? | Window Snyder, George Kurtz, Emily Orton, Dermot Williams | 23m |
Panel rejects a single cure and argues security needs layered fixes: no single silver bullet. Cloud delivery lets vendors crowdsource telemetry and raise… | ||
| Driving revenue in the API economy | Ross Mason, Andy O'Donoghue | 20m |
Claims that APIs power a new economy with 20,000 public APIs and that data is now worth more than gold lead to concrete examples: MuleSoft acts as the digital… | ||
| Innovating at speed | Adrian Cockcroft | 20m |
Formula 1 cars stream 120 sensors producing about 3 GB per car per race and roughly 1,500 data points per second into on-track datacenters; historical archives… | ||
| Enterprise and industrial AI: The great threat of complacency | Ganesh Bell | 16m |
Claims an industrial AI and IoT platform is already built and deployed, trained on 1.2 billion hours of operating data and mapped to 55,000 failure modes… | ||
| SaaS Monser: Day Two Afternoon Opening remarks | Eamon Leonard | 02m |
Afternoon program lists concrete sessions on enterprise industrial AI, marketing and sales strategies for SaaS, and a Formula 1 cloud case study, with live… | ||
| Why open innovation and inclusive entrepreneurship matters more than ever | Deepak Krishnamurthy, Alexa Gorman | 20m |
SAP lays out concrete moves: €5 billion cloud revenue and 40% growth show scale, SAP.io opens APIs and data (Ariba/arriba network handles $1.9 trillion in… | ||
| How AI will decode software for everyone | Paulo Rosado | 16m |
Claims that Software 3.0 arises from Software 1.0 + 2.0 + AI, with bots that inspect source code, infer intent and propose snippets (an example model reports… | ||
| Global is the new norm: How SaaS companies prepare for global expansion | Philippe Botteri, Mike Molinet, Robert Vis, Jos White | 19m |
MessageBird provides communication APIs for SMS WhatsApp and voice and Branch tracks mobile linking and measurement; UiPath scales from 5 to 200 million in two… | ||
| Opening remarks | Stephen Cummins | 02m |
Event opens by directing attendees to the website profile to use the slide Q&A feature and select the SaaS Monster stage for live questions, then sets up a… | ||
| Sales: The secret to SaaS success | Matthew Bellows, Christopher Powell, Ron Miller | 21m |
SaaS sales shifts from product pitches to service outcomes, using freemium bottoms-up or top-down GTM, ring-fencing SaaS teams as startups, and applying the… | ||
| nothing matches | ||