Deming's Management Philosophy for Testers Teams
summary
Shows the concrete claims and tools: the red bead experiment demonstrates individual effort barely moves defect rates, with 85% system attribution for output; use control charts with upper and lower control limits to tell special causes from normal variation; the funnel experiment proves tampering widens variance; prescribe the 14 points and the PDSA loop (plan do study act) plus practices like building quality early via continuous refactoring and automated tests, removing quotas, and eliminating fear to improve systemic quality.
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chapters (27)
- 0:00Introduction
- 1:20The Red Bead Experiment
- 6:28Who was Deming
- 10:40Japan vs America
- 13:21Deadly diseases
- 16:55Quality as a byproduct
- 18:32Adopt this new philosophy
- 19:01Build quality earlier
- 20:12Work with suppliers
- 20:53Improve constantly forever
- 21:36Train for the job
- 22:06Implement leadership
- 22:55Eliminate fear
- 24:15Break down barriers
- 25:35Remove empty slogans
- 26:02Eliminate quotas management by objectives
- 27:08Remove barriers to the pride of workmanship
- 28:08Implement education and selfimprovement
- 28:32Make the transformation
- 29:08PDMA Loop
- 31:29Funnel Experiment
- 33:28System of Profound Knowledge
- 34:45Theory of Knowledge
- 35:56Appreciation for Systems
- 38:44Understanding Variation
- 39:37Understanding Psychology
- 40:34QA
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