~/talk

User Uptime in Practice

Talkat SREcon21 · 2021-10-12..10-14· [observability]
links:none on file
slides:none on file

Pinterest implements User Uptime (from Google's Meaningful Availability) as a time-based metric by logging user events from a Python Flask API to a dedicated Kafka topic, processing per-user windows in Flink (Xenon), and exporting aggregates to OpenTSDB with a ~5–10 minute evaluation delay. Endpoints are classified into three criticality levels and only critical flows count; server-side uptime yields ~10 days of downtime per day while clients cause 3–4× more impact. The MVP requires manual corrections for third-party infra and is used in monthly reports and incident triage.

AI-written summary · about

  1. 0:00Introduction
  2. 0:56Availability Metrics
  3. 2:14Success Rate
  4. 6:14User Uptime
  5. 8:20User Uptime Implementation
  6. 10:20Technology Stack
  7. 13:07Beyond MVP
  8. 16:44Roadmap
  9. 21:24Summary
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